Shipping policy
Shipping Policy
At Zora Threads, we are committed to delivering your order with care, precision, and efficiency. Each piece is prepared and shipped to reflect the quality and elegance of our brand.
Order Processing
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Orders are processed within 1–3 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Locations
We currently ship to:
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United Arab Emirates
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Selected international destinations (availability shown at checkout)
Delivery Timeframes
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UAE: 1–3 business days
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International: 5–10 business days (depending on destination and customs)
Please note that delivery times are estimates and may vary due to external factors such as customs clearance or courier delays.
Shipping Fees
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Shipping costs are calculated at checkout based on your location and order size.
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Free shipping may be offered during promotions or on selected orders.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details so you can follow your delivery every step of the way.
Customs & Duties (International Orders)
For international shipments, customs duties or import taxes (if applicable) are the responsibility of the customer and are determined by local regulations.
Delivery Issues
If you experience any issues with your delivery or have not received your order within the estimated timeframe, please contact us immediately and our team will be happy to assist.
📧 Email: contact@zorathreads.com